Privacy Policy

At ReAdmin ("we", "us", or "our"), we are committed to protecting your information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our dashboard, or interact with the ReAdmin module running inside Roblox experiences (collectively, the "Services").

ReAdmin is a staff and group management platform for Roblox communities. When you use ReAdmin to operate your group, you act as the controller of the data you collect about your own staff and members, and ReAdmin processes that data on your behalf to provide the Services. You are responsible for having a lawful basis and any required notices or consents for that processing.

We collect information in the following ways:

• Account Data: When you sign in through Discord and, where applicable, Roblox, we receive identifiers such as your Discord and Roblox user IDs, username, display name, and avatar.
• Group & Configuration Data: Information you provide to set up and run your group, including settings, forms, branding, write-ups, tasks, and the staff and members you manage.
• Activity & Session Data: To provide activity tracking and remote administration, the ReAdmin module collects in-experience data such as time worked, active/idle/typing time, session and server information, chat messages, and moderation actions for the users in your experiences.
• Integration Credentials: API keys and tokens you connect (such as Roblox Open Cloud keys), which we store securely and use only to perform the actions you configure.
• Billing Data: Subscription and transaction details. Payment card details are collected and processed by Stripe, not stored by us.
• Device & Usage Data: Technical information such as IP address, browser type, operating system, device identifiers, and details about how you interact with the Services.
• Cookies & Similar Technologies: We use cookies and similar technologies to keep you signed in, remember preferences, secure the Services, and understand usage.

We use information for purposes including:

• Providing the Services: Authenticating you, running activity tracking, remote administration, staff management, applications, ranking automation, and distributions.
• Billing: Processing subscriptions and usage-based charges and preventing fraudulent transactions.
• Communication: Sending service, security, support, and administrative messages.
• Analytics & Improvement: Understanding usage patterns to maintain and improve the Services.
• Security & Compliance: Detecting, preventing, and addressing abuse, security incidents, and technical issues, and meeting legal obligations.

We share information with third-party providers that help us operate the Services, and we integrate with platforms you connect:

• Authentication: You sign in with Discord, and may connect Roblox. See Discord's Privacy Policy and Roblox's Privacy Policy.
• Roblox Open Cloud: Where you enable it, we use Roblox Open Cloud APIs to perform actions such as ranking and messaging on your behalf.
• Payment Processing: We use Stripe to process payments. See Stripe's Privacy Policy.
• Analytics: We use product and web analytics providers to understand usage of the Services.
• Infrastructure: We use cloud hosting, storage, search, and content delivery providers to operate the Services.

We do not sell your personal information.

We use strictly necessary cookies to operate the Services (for example, to keep you signed in), as well as functional and analytics technologies to remember preferences and measure usage. You can control cookies through your browser settings, but disabling certain cookies may affect how the Services function.

We retain information for as long as needed to provide the Services and for legitimate business or legal purposes. Retention of certain data, such as activity history, may depend on your plan and configuration. When information is no longer needed, we delete or anonymize it. You can request deletion of your account and associated data as described below, subject to obligations that require us to retain certain records.

Depending on your location, you may have rights over your personal information, including the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Objection & Restriction: Object to or restrict certain processing.
• Portability: Request your data in a portable format.
• Withdraw Consent: Where we rely on consent, withdraw it at any time.

To exercise these rights, contact us at legal@readmin.app. If your data is processed by a group that uses ReAdmin, please direct your request to that group, and we will assist them as needed.

We implement appropriate technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction, including encryption of sensitive credentials and access controls. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

We operate globally, and your information may be transferred to and processed in countries other than the one in which you reside, including the United States, where data protection laws may differ. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.

The ReAdmin dashboard and account features are intended for individuals at least 13 years old, and we do not knowingly create accounts for children under 13. Because ReAdmin operates within Roblox experiences, in-experience data processed through the module may relate to Roblox users of varying ages; that data is collected and controlled by the group operating the experience for staff and moderation purposes. If you believe a child has provided us personal information improperly, contact us at legal@readmin.app and we will take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, for material changes, take reasonable steps to notify you. Your continued use of the Services after the changes take effect constitutes acceptance of the updated policy.